General InfoHere we answer questions about the buying process and other general questions. Can I order direct from the factory? How do I buy on the internet? Do you take trade-ins?
Features & OptionsThis section deals with answers about the nuts and bolts concerning the options you can get with your trailer, plus some of the great features these trailers have.
How do the electric brakes work? What is a Sand Pad? Can we get shock absorbers for our trailer? Can any option or package fit on any trailer?
FinanceIf you need to finance your trailer purchase check this section for answers. Can I lease my trailer? Can you help me finance my trailer? Will you take a P.O. from a company?
Laws & InsuranceThere is some information that is specific to your location and this section deals with federal and state laws and insurance considerations.
Maintenance & General SafetyMaintenance is very important to make sure you keep your trailer working perfectly for a long time. Here we touch on some issues that relate to maintenance and to safety.
What kind and how often does my trailer require maintenance? What is a breakaway kit? What is the best way to position the load? Do I need and oil and transmission cooler?
PoliciesThis section talks about our sales policies. Do I have to put down a deposit? Can I back out of the purchase? What is the privacy policy?
ConstructionWe have been asked all sort of questions about our construction process? No question is too silly to ask. What types of roofs are on your trailers? Are these trailers secure? How are the D-Rings mounted to the trailer? How is the electrical wiring installed? How long does it take to build?
DeliveryWe know you are eager to take delivery of your trailer. Hopefully, this section will answer some of the common questions related to the final stage of your purchase.
Where and how do I take delivery of my trailer? Where are the factory locations? Can I have the trailer shipped to me? How do I check on the status of my trailer order?
Common TermsIf you are curious about the terminology associated with trailers and towing or need to quickly look up a term, we have put together a glossary of common terms.
In stock trailers can be picked up within 48 hours of purchase at the factory. All other orders will be processed and can be picked up when the trailer construction is complete.
We have over 5 years of trailer experience in the personal cargo industry and also over 20 years experience in the auto/truck and heavy truck industry. We can answer the questions you have.
All Haulmark trailers come with a 3 yrs warranty on the trailers and 5 yrs on the axles. It is a one phone call automotive style warranty. Call 866-393-6053 or email service&warranty@haulmark.com
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Call toll-free 866-507-6130 for expert advice on everything we offer.
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Customer Service Hours
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Sat: 10am to 5pm (CST)